Switching platforms doesn't mean re-entering every future booking by hand. If you can export a CSV from your current system, we can bring your bookings in.
How it works
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Export a CSV from your current platform. Almost every booking tool can download a CSV — or a spreadsheet (Excel/Numbers) you can "Save As" CSV. Export your bookings with their date and time and your guests' details (name, and an email or phone).
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Open the importer. In ArtistryHost: Settings → Import bookings.
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Pick the location and experience these bookings belong to, then upload your CSV. (Run one import per experience — filter your spreadsheet to a single experience first if it has several.)
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We map it. Common exports are recognized automatically. For anything else, you'll see a quick column-mapping step: we guess which of your columns is the date, the guest name, the email, the party size, and so on — you just confirm or adjust.
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Review the preview. Every row gets a status — ready, duplicate, no matching time slot, capacity warning, and so on — so you can see exactly what will happen before anything is written.
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Clear any issues right in the preview and import the whole batch at once:
- Create missing time slots — past bookings usually don't have a matching slot on your new calendar. One toggle creates the slot for them so they import (yes, you can bring historical bookings over, not just future ones).
- Override capacity — bring oversize parties in anyway, if your old platform allowed overbooking.
- Approve flagged rows — import rows we asked you to eyeball.
The preview shows a running "X will import" count so you can drive it to everything-in.
If something won't upload
If a file won't load or rows won't behave, there's a "Having an issue with your upload?" button right on the import screen. One click sends your file to us and we'll investigate on our end — no need to write anything up.
What we don't bring over
- Gift-card balances from another system. Square gift cards work natively in ArtistryHost; if your old platform had its own gift cards, honor those manually until they're redeemed.
- Subscriptions / memberships. These are structured differently everywhere — we help you set them back up by hand.
Cost
Free. The point of the import tooling is to make it easy to leave any platform — including ours, if you ever want to. The best way to keep customers is to deserve them, not to lock them in.
Timeline
A typical venue with a few dozen to a couple hundred bookings is usually done in well under an hour, including the review. Larger or multi-location operators should plan for a half-day. Want a hand? The Question button at the bottom-right of any help page gets you a walkthrough.