An "experience" is anything a guest can book. A Friday-night candle class, a private buyout, a winery tour, a knife-skills class. You'll set them up once and reuse the template for each scheduled session.
The setup
- From the sidebar, open Experiences, then click Add an experience.
- Fill in the fields below, then click Create experience.
The fields
Name. The customer-facing title. Make it specific ("Custom Candle Pour. 90 min") not generic ("Workshop"). This is what shows up in the booking flow.
Description. Two or three sentences. What happens at this experience. What the guest takes home. Anything they need to bring (or NOT bring). This is the marketing copy that converts the click.
Pricing. The per-guest base price. If you have a guest-facing service fee enabled (see the service fee article), it'll be added at checkout. You don't include it here.
Capacity. Maximum number of guests for this experience. If you have a 12-seat candle bar, that's 12. If you have a tasting room that fits 4 at a flight, that's 4.
Party-size rules. The minimum and maximum number of guests per booking. Different from venue capacity. A bachelorette of 8 might book together. A solo guest might book a seat for 1. Set the floor and ceiling here.
Payment mode. Pick one: "No payment — just reserve a spot," "Card on file — pay at the venue," or "Paid in full at booking." See the payment modes article for the trade-offs.
Visibility. New experiences default to Hidden — not bookable (draft), so nothing goes live until you say so. Set it to Public — listed in your catalog and bookable when you're ready for guests to see and book it. (There's also a "Direct link only" option for experiences you want reachable by URL but hidden from your catalog.) You can change this any time.
Cancellation policy isn't set here. It's account-wide, configured once under Settings → Cancellation policy, and applies to every experience. There's no per-experience cancellation override.
After saving
Your experience is created, but if you left Visibility on Hidden it won't appear on your booking page (book.artistryhost.com/yourvenue/yourlocation) until you set it to Public. A couple of things happen after the create step, not during it:
Photos. Add three to five photos from the experience's Edit page. Real moments at your venue beat product shots. Photos with people in them convert higher than empty rooms. The first photo is the hero image, pick the best.
Schedule. Set the dates and times this experience runs on its own Schedule page. There you'll find a weekly schedule grid for your standard recurring slots (every Friday 7pm), plus a Special dates panel for opening one-off dates or adding extra seatings on a single busy night (Mother's Day, Valentine's Day).
Once it's Public and has a schedule, test the booking flow yourself before driving traffic. Pick the experience, the date, and run through checkout. You can void the test charge from Square and refund yourself in seconds.
Editing later
Open the experience from Experiences. Changes save and apply to future bookings. Already-confirmed bookings keep their original price and details.